How Slimpay collects, uses, and protects your information.
To open and operate a Slimpay wallet, we collect:
We use the information above to:
Your National Identification Number is encrypted at rest. Internal access to identity data requires a distinct permission — not every team member with general account access can view it — and each access is logged. Every transaction requires your PIN, which is never visible to our support team. For the full technical detail, see our Security page.
We share information with the specific service providers required to actually deliver Slimpay's features — not with unrelated third parties, and never for advertising:
We may also disclose information where required by law, or to protect the rights, property, or safety of Slimpay, our users, or the public.
Our website uses a minimal set of cookies necessary for the site to function (such as keeping you logged in and remembering form input if a submission fails validation). We don't currently use cookies for advertising or cross-site tracking. If that changes, this section will be updated accordingly.
You can request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your account and associated data, subject to our legal obligation to retain certain financial records. To make any of these requests, contact us using the details below.
We retain account and transaction information for as long as your account is active, and for a reasonable period afterward as required for financial recordkeeping, fraud prevention, and legal compliance. Exact retention periods are being finalized as part of legal review.
We'll update this page if our data practices change, and we'll make reasonable efforts to notify you of material changes.
For any privacy question or request, reach out through our contact page.