The terms that govern your use of Slimpay.
You must be able to form a legally binding contract to open a Slimpay wallet. Registration alone creates an account with a placeholder (non-fundable) account number. To fund, spend, or transfer, you must complete identity verification by submitting a valid NIN, which is confirmed before a real account number is issued.
Slimpay provides a digital wallet for funding via bank transfer, wallet-to-wallet transfers, bill payments, school fee collection, and a marketplace for billers to collect payments. You agree to use these services only for lawful purposes, and not to use Slimpay to send or receive funds you're not legally entitled to move.
Creating and holding a wallet is free, with no minimum balance. Specific fees that apply:
Current fees are also listed on our pricing page, which takes precedence if the two ever conflict.
You're responsible for keeping your password and transaction PIN confidential, and for any activity that occurs through your account as a result of failing to do so. Notify us immediately if you believe your account has been accessed without your authorization. See our Security page for the protections we maintain on our end.
Accounts that don't complete identity verification are periodically reviewed, and the associated account number may be deallocated. We may also suspend or limit an account where we reasonably suspect fraud, a violation of these terms, or a legal obligation to do so. Where practical, we'll aim to communicate the reason and any steps needed to restore access.
Slimpay is not liable for losses resulting from your failure to safeguard your account credentials, from providing incorrect payment details (such as a wrong account or meter number) that we've made reasonably possible for you to verify before confirming, or from circumstances outside our reasonable control. This section is intentionally general pending a full legal review to define its precise scope.
You may close your account at any time by contacting us. We may suspend or terminate accounts that violate these terms, subject to applicable law. On termination, any remaining wallet balance will be returned to a verified bank account in your name, subject to standard verification.
These terms are governed by the laws of the Federal Republic of Nigeria. Jurisdiction and dispute resolution specifics are pending confirmation by counsel.
For any question about these terms, reach out through our contact page.